NEW UPDATED VERSION 11/2024

 

Privacy Policy for Divers English Online Learning Services and Lessons

 

1. Introduction

This Privacy Policy explains how ‘DIVERS ENGLISH’ collects, uses, and safeguards your personal information when you use our English learning services, including both Online Videos and Private or Group Lessons.

 

2. Data Collection and Use

We collect information that you provide to us directly, such as your name, email address, payment information, and other details necessary for lesson enrollment and account management. This information is used to:

• Administer your account

• Process payments for online videos and lessons

• Communicate with you about services, including lesson schedules, updates, and billing

 

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information to enhance and personalize your experience. Cookies help us:

• Understand how users interact with our website

• Provide a better user experience based on preferences

• Analyze website traffic and usage patterns

 

4. Data Protection

We take your privacy seriously and implement a variety of security measures to maintain the safety of your personal information. All personal data is stored securely, and access to it is restricted to authorized personnel.

 

5. Sharing of Data

We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information with our business partners for service improvements. Data may also be shared with:

• Payment processors and service providers necessary for the operation of our services

• Legal authorities, when required by law or subpoena

 

6. Data Retention

Personal data is retained for as long as necessary to provide our services and comply with legal obligations. You may request the deletion of your personal information at any time by contacting us.

 

7. Compliance with Laws

We will disclose your personal information where required to do so by law, subpoena, or legal process.

 

8. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. You are advised to review this Privacy Policy periodically for any changes. We will notify you of significant changes through email or by updating this page.

 

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: taylor@diversenglish.com
Phone: 070 9190 4594